Proponents of the technology said facial images are not linked to personal data and that the systems can lead to improved shopping experiences, such as contactless payments. The pandemic increased its adoption by retailers as a way to help manage stores with fewer employees, Axios reported.
According to the advocacy campaign's website, Macy's, Apple, Lowe's, Albertsons, Ace Hardware, and H-E-B grocery are six retailers that use the technology. However, spokespeople from Apple, H-E-B, and Lowe's told Insider that they do not use facial recognition in stores.
"Macy's uses facial recognition in conjunction with other security methods in a small subset of stores with high incidences of organized retail theft and repeat offenders," a Macy's spokesperson told Insider.
Walmart, Kroger, Home Depot, Target, Costco, CVS, Dollar Tree, and Verizon told Fight for the Future that they do not use facial recognition and do not plan on using it in the future.
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According to the advocacy campaign's website, Macy's, Apple, Lowe's, Albertsons, Ace Hardware, and H-E-B grocery are six retailers that use the technology. However, spokespeople from Apple, H-E-B, and Lowe's told Insider that they do not use facial recognition in stores.
"Macy's uses facial recognition in conjunction with other security methods in a small subset of stores with high incidences of organized retail theft and repeat offenders," a Macy's spokesperson told Insider.
Walmart, Kroger, Home Depot, Target, Costco, CVS, Dollar Tree, and Verizon told Fight for the Future that they do not use facial recognition and do not plan on using it in the future.
More
