What's new
Christian Community Forum

Register a free account today to become a member! Once signed in, you'll be able to participate fully in the fellowship here, including adding your own topics and posts, as well as connecting with other members through your own private inbox!

Cracker Barrel Barrel's Disastrous Moves and Attempted Recovery.

Cracker Barrel Suspends Restaurant Remodels, Reaffirms Americana Style Customers Love​

After pledging to restore its “Old Timer” logo, Cracker Barrel announced Tuesday it will suspend its restaurant remodel program in response to customer concerns over modernization plans.

Cracker Barrel Old Country Store said in a statement on Tuesday that it will halt remodels of its restaurants and maintain its traditional branding in response to widespread customer feedback. The company revealed the update in a post on X and on its website, noting that guests had voiced opposition to both the new logo design and changes to store interiors.

“We’re continuing to listen. Today, we’re suspending our remodels. If your restaurant hasn’t been remodeled, you don’t need to worry, it won’t be,” the company wrote. “With our recent announcement that our ‘Old Timer’ logo will remain, along with our bigger focus in the kitchen and on your plate, we hope that today’s step reinforces that we hear you.”

 
They have recanted changing the logo it will stay as it was. They had a lot of complaints, and I have never ate there so I don't know what their food is like.
Mike and I ate there for the first time when we moved to FL in 2022. I was unimpressed and would have preferred to go home and make myself some dinner. Yuck.

We never went back. We liked the gift shop.
 
I used to eat at cracker barrel all the time when I was out on the road, the food was always good but this was probably 7-10 years ago. Now I haven't been to one in about a year and you could definitely feel things had changed. They didn't bring biscuits out to you, you had to ask for them, also they only brought out a few butters instead of enough for the biscuits. Menu shrank to about half the size it used to be and they started serving beer and wine??? Not really sure what is going on at corporate there but from the experience of a regular customer at one time, it has surely gone down hill. I think I still have a gift card to go there but that may be the last time I go.
 
Back
Top